Bringing luggage with you
Each passenger may bring along 2 large pieces of luggage and a single piece of hand luggage. At the end of each carriage, there are luggage racks where you can place your larger pieces of luggage. Since 1 February 2005, all bags on board Thalys must have a label attached containing your first name and surname.
It is not possible to take tandems or other large objects with you. Skis may taken on board both Ski-Thalys and the regular Thalys, although they must be placed in a protective cover.
For more details view the Luggage information page on the Thalys website.
Each passenger may take along 2 large pieces of luggage and a single piece of hand luggage. At either side of each carriage, there are luggage racks where you can place your luggage.
It is not possible to take tandems and other large objects with you.
On board Eurostar, it is possible to take large pieces of luggage with you. You do, however, need to deliver them to the luggage offices in Brussels South, London St Pancras or Paris Gare du Nord; the luggage can be collected at the station of arrival 24 hours later. This service costs € 15.
If you have accidently left your luggage on a Eurostar train, you can call the following number for information: +32 2 52 48 701.
ICE International and IC Berlin
Passengers are advised to only bring luggage that can be easily carried and stored in the spaces provided for it.
Smaller pieces of luggage can be placed in the luggage racks above the seats; for the larger pieces of luggage you may make use of the spaces between the seats that have been specifically designed for this purpose.
City Night Line
Regular sized luggage and winter sports equipment (skis, snowboards, etc.) are transported free of charge. For safety purposes, items such as skis and snowboards should be transported in the luggage compartment of the sleeping coaches. Upon request, these items may be placed in the ‘DeLuxe’ compartments.
Non-regular luggage items (such as boxes, instruments and paintings) are subject to a surcharge of € 15. This surcharge can be paid on the train.
Want to travel without the hassle of carrying your own luggage? In cooperation with Flevobird Luggage Service, NS Hispeed can deliver your luggage to any destination in Belgium, France, Germany or Austria. And, of course, if required, back to your home address.
How does it work?
If you would like to use this service, you must contact NS Hispeed at least one week prior to your departure. We will then send luggage labels and a confirmation of the arrangement to your home address. Flevobird Luggage Service will collect your luggage one day (or more) before departure and deliver it to the chosen address on the agreed upon date (deliveries only on weekdays).
A number of conditions apply. Would you like to know more about this service? Then please go to the Flevobird website.
Lost and found objects
It's an unpleasant experience to forget or even lose something at a station or on a train. NS Hispeed has some advice and tips that may help you to find whatever it is that you have lost.
Take your bicycle on the train
Do you want to take your bicycle with you on an international train? It's possible to take your bike on those trains that have special bike area's.
Travelling with pets
Do you want to take your pet with you on the train? Be aware that some train companies prohibit pets, whilst others may charge a small fee.