After the journey

Compensation for delays

NS Hispeed naturally does everything in its power to ensure that your train will be on time. Unfortunately, delays are sometimes unavoidable. European regulations state how passengers can be compensated when their trains are delayed.

> More about Compensation for delays

Lost and found

It's an unpleasant experience to forget or even lose something at a station or on a train. NS Hispeed has some advice and tips that may help you to find whatever it is that you have lost.

> More about Lost and found

NS Hispeed Customer Service

The NS Hispeed Customer Service department is always ready to assist you and offer a solution. Do you have a question? Then please have a look at the FAQ section.