After the journey
Compensation for delays
NS Hispeed naturally does everything in its power to ensure that your train will be on time. Unfortunately, delays are sometimes unavoidable. European regulations state how passengers can be compensated when their trains are delayed.
► More about compensation for delays
Lost and found
It's an unpleasant experience to forget or even lose something at a station or on a train. NS Hispeed has some advice and tips that may help you to find whatever it is that you have lost.
► More about lost and found
NS Hispeed Customer Service
The NS Hispeed Customer Service department is always ready to assist you and offer a solution. Do you have a question? Then please first have a look at the FAQ section on website.
► More about NS Hispeed Customer Service