After the journey

Compensation for delays


NS Hispeed naturally does everything in its power to ensure that your train will be on time. Unfortunately, delays are sometimes unavoidable. European regulations state how passengers can be compensated when their trains are delayed.

More about compensation for delays

Lost and found


It's an unpleasant experience to forget or even lose something at a station or on a train. NS Hispeed has some advice and tips that may help you to find whatever it is that you have lost.

More about lost and found

NS Hispeed Customer Service


The NS Hispeed Customer Service department is always ready to assist you and offer a solution. Do you have a question? Then please first have a look at the FAQ section on website.

More about NS Hispeed Customer Service

 

Welkom bij NS Hispeed

Om u zo goed mogelijk te helpen met de aanschaf van Fyra tickets heeft NS u doorgestuurd naar NS Hispeed.

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