Accessibility

PDF files

In various places on this site, reference is made to PDF files. To be able to read these files, your computer should have no older version than Adobe Acrobat 4.0. If you do not have this or a later version, we offer you the possibility to download the newest version via the Adobe icon; this button will redirect you to the page on the Adobe website where you can download the newest version. Make sure you download the version that is suitable for your operating system.

 

Browsers and platforms

In designing the website, much attention was given to accessibility. As a result the website can be viewed on almost any regular browser and PC. However, the site has been optimised for:

Microsoft Windows 98 and newer with the following browsers:
• Internet Explorer 7 and 8
• Netscape 6+ and 7+
• Mozilla 2+

Mac OS 9 and OS X with the following browsers:
• Netscape 6+ and 7+
• Mozilla 2+
• Safari 1+

On older browsers, such as Netscape 4.7, the design of the site will be shown in a simplified form.

Letter size

The letter size of this website can be easily changed by using your browser options.

Javascript

JavaScript should be switched on in the browser.

Sites of third parties that make use of a link to our site or the PlannerPlus, for example, can mostly continue to use the same address. If, for example, a location, departure or arrival station should be indicated as well, you’ll have to take account of the fact that this link should be modified.

Our customer service

For questions, remarks or complaints about NS or NS products, you may call the following number on working days between 08.00 and 18.00 hrs:

NS Customer contact centre: 0900 - 20 21 163 (€ 0.10 per minute)

Copyright (auteursrecht)

Copyright NV Nederlandse Spoorwegen 2010. All rights reserved.

All copyrights and other (intellectual property) rights on all texts, images, software and other material on this site are owned by NV Nederlands Spoorwegen.